RTFM: A Guide to Online Research
 
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Pages:
1  RTFM: A Guide to Online Research
2 What's Out There?
3 Where Can You Find It?
4 Some Helpful Tools
5 The IETF
6 The W3C
7 Apples and Oranges? (IETF vs. W3C)
8 The ECMA
9 Ignore This Stuff
10 More Jewels

RTFM: A Guide to Online Research
by Steve Champeon 23 Feb 2000

Steve Champeon [an error occurred while processing this directive]is CTO of hesketh.com and founder of Webdesign-L. He is convinced that if you play Prince's 1999 album as the soundtrack to the 1971 version of Willy Wonka and the Chocolate Factory, the Oompa-Loompas will generally have a much better time.

Page 1

The other day at the local library, I was standing next to a copy of the Oxford English Dictionary, as I am wont to do, sneaking drags off unfiltered Gitanes and trying simultaneously to look pained, intriguing, and authoritative. Another presumed lover of language, also standing next to the dictionary, suddenly turned and asked me to define a word for him. The word itself is not important. Puzzled and flustered — nay, incredulous — I replied, "Why don't you look it up? You're standing right next to a dictionary!"

This outburst drew a crowd, naturally, and while some folks merely suggested more or less comical definitions for the word in question, still others went out of their way to disclaim any knowledge of the word, or even the language to which it belongs, before chiming in with their own definition. Before long, I was surrounded by three dozen people, all of whom were arguing about whether the word was noun or verb, transitive or intransitive, of Latinate or Germanic derivation, and whether the 'e' on the end was silent. I crept away, noting with some concern that nobody even cracked the authoritative resource that lay in front of them. Guns, crude handmade knives, and shuriken came out, and the security officers maced everyone within 50 yards of the venerable OED. The carnage. The humanity. The implications for the future of our Great Land.

Of course, this is but a small sampling of the dangers that await those who fail to consult definitive references before speaking. But I see the same thing every day on Web design mailing lists, too often with the same tragic results (only without the weapons, mace, and security officers). The Web is one big library, albeit a library with 1,500 different card catalogs, annoying men in loud suits carrying advertisements up and down the stacks, and the occasional strobe light in the rare materials section. But it's still a big library, make no mistake about it.

So, then, why do so many feel the need to ignore the vast resources available to them, publicly and repeatedly offer up disinformation, and generally offend the basic tenets of the liberal arts education? What can be done to help these people, so obviously confused by their encounter with a badly constructed tutorial, or ruined by unmonitored self-study? I mulled the problem over a strong cup of Kenya AA and suddenly struck my fist into my palm, shouting, "Eureka! We must introduce them to the primary sources!"

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